We are bound by the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (“APPs”).
WHO WE ARE & HOW TO CONTACT US
You consent to us holding, collecting, using, and disclosing (where necessary) your personal information in accordance with this Policy.
We may use persistent cookies (which remain on your computer even after you close your browser) to store information that speed up your use of our website for any of your future visits to the website.
(a) provide you with our services, and manage our relationship with you;
(b) contact you, for example, to respond to your queries or complaints, or if we need to tell you something important;
(c) comply with our legal obligations and assist government and law enforcement agencies or regulators;
(d) identify and tell you about other services that we think may be of interest to you;
(e) allow participating Businesses to send you Push Notifications via our geolocation program; and
(f) for business improvement purposes (customer surveys).
We will collection your personal information directly from you whenever you interact with us.
For example, when you register through online forms. This process may be collected electronically when you are prompted to fill in the mandatory fields or on paper if we require to collect your information manually.
We may also collect personal information directly from you when/if you:-
(a) visit the shop.blubae.com website;
(b) use our services;
(c) request information about us or our services;
(d) make an enquiry; and
(e) provide feedback.
We implement and maintain processes and security measures to protect personal information which we hold from misuse, interference or loss, and from unauthorised access, modification or disclosure.
These processes and systems include:
(a) the use of identity and access management technologies to control access to systems on which information is processed and stored;
(b) requiring all employees to comply with internal information security policies and keep information secure;
(c) monitoring and regularly reviewing our practise against our own policies and against industry best practice; and
(d) using stringent security procedures and the latest technology.
We may transfer or disclose your personal information to our related companies.
We may disclose personal information to external service providers so that they may perform services for or on our behalf.
We may also disclose your personal information to others outside our group of companies where:
(a) we are required or authorised by law to do so;
(b) you may have expressly consented to the disclosure or the consent may be reasonably inferred from the circumstances; or
(c) we are otherwise permitted to disclose the information under the Privacy Act.
(a) we need to comply with our legal obligations and assist government and law enforcement agencies or regulators;
(b) we are required by a court or tribunal order; or
(c) we have received written consent from you.
We may disclose your personal information in permitted general situations to lessen or prevent a situation including (without limitation) serious threat to life, health or safety, or relating to an investigation of suspected unlawful activity, or involving the location of missing persons.
We may also disclose your personal information to recipients which are located outside of Australia.
You consent to the transfer, storage, process and usage of your personal information by any of our affiliated third parties overseas for the purposes of them acting on our behalf to provide external services for the protection and security of your information.
We will consider your complaint and determine whether it requires further investigation. We will notify you of the outcome of this investigation and any subsequent internal investigation. If you remain unsatisfied with the way in which we have handled a privacy issue, you may approach an independent advisor or contact the Office of the Australian Information Commissioner (www.oaic.gov.au) for guidance on alternative courses of action which may be available.
You may obtain a copy of the current Policy from our website or by contacting us at the contact details at the beginning of this Policy.